Frequently Asked Questions

Why partner with Hosts of America?
The Web Hosting Partnership program is a simple, user-friendly solution for Web site hosting. Anyone who would like to host a Web site can use this solution. We help our hosting customers directly assemble and tailor their Web site to meet their individual needs. We provide all the tools, tutorials, and support to help manage, protect, monitor, and market Web sites. The Hosts of America solution requires little prior knowledge to implement. We stand by our customers by offering our competence and expertise throughout the entire process. Experience level can range from novice to veteran. Hosts of America is a simple, secure, and reliable way to take the stress out of Web site hosting. Take advantage of our Web Hosting Partnership and we will guide you through the entire process.

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How much expertise do I need to Host a Web site?
The Hosts of America solution requires little prior knowledge to implement. Your experience level can range from novice to veteran. We can help you with a simple Web site all the way to Electronic Commerce.

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What is shared hosting?
Shared hosting is where you and others share the physical resources of the Hosts of America's servers. Shared hosting is far less expensive then dedicated or co-located hosting and will fit the needs of most of our customers. In an environment where you are sharing a resource there must be constraints places on your access and control of the hosting servers. We at Hosts of America provide you with our Control Panel Site Manager, which allows you to easily manage and maintain every aspect of your own Web site. So, if you can manage you own Web site, why would most people want the added responsibility of managing servers. In a shared hosting environment there can also be the issue of over utilization of server resources. We at Hosts of America address this issue by monitoring the usage of our data center and adding additional resources before over utilization becomes an issue. If only this were true for all hosting organizations. So, unless you have the visitor volume to justify dedicated or co-locating servers, or you need control of every aspect of your hosting environment, the Hosts of America shared hosting option is right for you.

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Why would I select Linux shared hosting vs. Windows shared hosting?
Hosts of America gives our customers a choice of two different platforms from which to host, Linux and Windows. Since, we at Hosts of America have a highly knowledgable staff capable of supporting either platform, the choice is up to you. Linux is the Web platform of choice at Hosts of America. We do most of our hosting on Linux servers because of it's stability, ease of use, and a cost savings that we pass along to our customers. If your Web site does not specifically require a Microsoft solution, then we suggest you choose our Linux hosting. Windows is a good Web hosting platform, it's just more expensive than Linux. Windows is the Web platform to choose if you need abilities provided only on Windows, such as .NET, ASP, or DLL support. If you need Windows you have come to the right place.

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What is the difference between a Linux shared hosting plan and a Windows shared hosting plan?
A comparable Linux Plan to Windows Plan contain identical features, the primary plan difference is the price and the need for abilities provided only on Windows, such as .NET, ASP, or DLL support.

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What databases do you support?
We support most major databases, MySQL, and MS SQL are automatically setup via our free control panel interface, other databases are supported but will require manual setup.

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What is dedicated hosting?
A dedicated hosting option is one or more computers reserved for serving the hosting needs of one customer. So, if your vistor volume to your Web site will be high, or you need control of every aspect of your hosting environment, the Hosts of America dedicated hosting option may be right for you. At Hosts of America you have the freedom to utilize the power of dedicated server(s) without being responsible for the operation of the hardware. Our staff will monitor and maintain the operational condition of your dedicated server(s). We maintain spare equipment on-site to address potential failure. If you are interested in considering a dedicated hosting plan please e-mail sales@hostsofamerica.com. Include a request for information on dedicated hosting services, as well as your name, phone number, and the best time to contact you.

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What is co-location hosting?
A co-located hosting plan is one or more computers provided by you to host your Web site in our data center. So, if you already have Web hosting running on your own equipment, our co-located plan is right for you. At Hosts of America you have the freedom to utilize your co-located server(s) in our fully redundant data center. Our staff can monitor the operaltional condition of your server(s). In the event your co-located system(s) experience a failure our staff can help resolve your problems upon your request. If you are interested in considering a co-located hosting plan please e-mail sales@hostsofamerica.com. Include a statement requesting information on co-located hosting services, as well as your name, phone number, and the best time to contact you.

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How do I design and construct my Web site?
The tool you choose to design and construct your Web site can be based on price, your Web skills, a pre-existing knowledge of a tool, the functional requirements of your future Web site, or even your personal likes toward a particular software company. The issue of prime importance when choosing a Web site devolpment tool is that you feel comfortable using the tool and you achieve the desired results. Below is a list of some Web site development tools you can use to layout and construct your own Web site:
  • Site Studio
    • Entry level skills required
    • Free with sign up
    • Browser-based Graphical User Interface
    • Access from anywhere
    • Extensive library of templates
  • Mozilla Editor
    • Intermediate level skills required
    • Free download
    • Browser-based Interface with Graphical Output
    • Access from anywhere
    • HTML Editor
  • NetObjects Fusion
    • Intermediate level skills required
    • Purchase software
    • MS Windows-based Graphical User Interface
    • Access from local computer
    • Robust extendable library of templates
  • DreamWeaver
    • Advanced level skills
    • Purchase software
    • MS Windows-based Graphical Interface
    • Access from local computer
    • Full featured Web site development environment
  • Other Web design tools of your choice
As you can see we have given you a good cross section list of tools on the market today. Based on your needs and skills you can find a Web site developement tool from the list above that is right for you. If you have decided that you are not interested in building your own Web site you can use a professional company like Hosts of America to help you with design and construction. At Hosts of America we do not just create site content, we like to establish a close working relationship with our customers. We have a team of creative professionals who will partner with you and deliver results that will exceed your expectations. Whether you want a simple Web site, an on-line brochure or a complete e-commerce solution, Hosts of America can custom design a site that will allow you to target your Web site audience, respond to opportunities faster, and provide new avenues to increase web site user satisfaction. If you are considering having someone design and construct your Web site please check out Hosts of America's Web Design and Developement.

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What is a Merchant Account and Gateway?
A merchant account and gateway allows your Web site to automatically take credit cards from customers that want to purchase your goods or services.

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